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Our Terms Of Service

Please read carefully. By Using sustained-apparel.co.uk services, making a purchase, or use of our website means you agree to the following terms and conditions 

General Terms:

You must be over 18 to enter this website.

Sustained Apparel reserve the right to cancel any order if we believe that the transaction is fraudulent, malicious or if the order will in any way be used to harm Sustained Apparel. We reserve the right to hold all products in our possession until the payment has been received in full to us.

Orders And Shipping:

You can order with us via our website only. Once you have placed an order with us and the payment has been made to us in full, you’ll receive a confirmation email as receipt of the transaction. 

All orders are usually processed within 24 to 72 business hours, Monday to Friday 9AM to 4PM.

Once the order has been processed, you’ll receive a dispatch email with all the tracking information, please do check your junk mail if you haven’t received the email within this time frame. If you have any further issues with your dispatch email after this time, please do contact us via our contact form, or at ‘info@sustained-apparel.co.uk’

You can find all your shipping and order information via ‘my account’ at any time.

We reserve the right to amend any incorrect prices at any time, if this is the case, you will be notified as soon as possible with a resolution before moving forward any further.

All customers are responsible for supplying us their correct delivery address and billing details, please check all your information carefully before completing an order with us. Any false or incorrect details may result in the courier refusing or losing your delivery. By completing an order with us, you confirm all the details you supply are correct.

International orders are estimated to arrive within 7 to 15 days, although the courier requests 30 business days before they consider the parcel lost or delayed.

UK Deliveries usually arrive within 1 to 5 business days. However depending on the delivery service selected, the courier usually request 3 to 10 business days before they are considered lost or delayed. More information on individual delivery services can be found on our shipping and returns page. If you require any further information, please do get in touch with us at anytime.

Cancel An Order:

You can cancel an order at any time before the shipment has been dispatched. If you wish to cancel an order and payment, please contact us via email, or via our contact form as soon as you can and we’ll process the cancellation.

Payments:

We can accept Visa and Mastercard credit and debit cards that are 3D secure, any other card type is unfortunately restricted by our payment gateway, this is due to consumer protection and anti fraud regulations.

We can accept payments via direct bank wire, please use your order number as a reference only. Once you place an order with us, you’ll be sent all the details and information needed to complete the payment.

All prices and payments are stated and charged in British Pounds ‘GBP’. Any FX conversations fee’s, and exchange rates may be charged by your payment provider automatically, please check you are willing to accept the exchange rate and any fee’s before completing any payments with us.

If you have any questions or would like to request any further information regarding our terms of service, please contact us at ‘info@sustained-apparel.co.uk’ and we’ll be happy to assist you further.

Sustained Apparel is a trading name of New Era Apparel Limited. Registered in England and Wales number: 14314557. Registered address, Unit 5 Anglo Office Park, Bristol, England, BS15 1NT 

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You Need To Be 18+ To Enter

This web page is only for those aged 18 years old and above and displays cannabis seeds related content.

Terp Treez Co cannot be held responsible for the actions of any persons who purchase cannabis seeds. We provide our cannabis seeds on the condition that they will not be used by anybody for germination, or any other conflict with applicable local laws. Regulation in respect of cannabis seeds are different in each country and jurisdiction. Therefore we recommend you check all regulation to which you are subject to in you destination. It is your responsibility to check with your local laws. As a Terp Treez Co customer, you are prohibited from distributing our seeds to countries where possession and the sale of cannabis seeds is illegal. All information stated on our website is for educational and informative purposes only.All seeds are sold for collectable and souvenir purposes only, all in conjunction with the laws and regulations from where we operate. The germination and cultivation of cannabis is illegal.

By clicking enter you understand and agree to the information listed above, and agree you reside in a destination where it is legal to order and/or view information about cannabis.